What is DAT?
DAT is a popular training session with employers, professionals and individuals. We work with you to create a bespoke, interactive and engaging training session which will help you and your employees communicate more effectively with D/deaf employees and customers.
These sessions are delivered by our deaf staff members whose primary language is British Sign Language (BSL).

How is the training delivered?
This training can be offered in-person (Birmingham only) or remotely (nationwide) to suit your business needs.
Each session lasts approximately 3 hours.
It’s an interactive learning experience between you and our trainer who will be accompanied by a BSL interpreter.

Why do I/my employees need it?
1 in 6 people in the UK are deaf/Hard of Hearing – helps you to understand the challenges deaf people may experience every day.
DAT can help you understand the needs of deaf employees – enables reasonable adjustments in line with your responsibilities under the Equality Act 2010.
DAT can help you create a more inclusive working environment, facilitating positive working relationship – enables effective communication between deaf and hearing staff.
DAT can help you meet the needs of deaf/hard of hearing customers – enables provision of an inclusive and accessible service.

What does the training cover?
- Different types of deafness and hearing loss
- Different communication methods
- Barriers experienced by D/deaf people
- How to overcome barriers
- Supporting clear communication

Book your training
Meet our trainers

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