Birmingham Advice & Support Service
Birmingham Advice & Support Service
This service supports adults who live in Birmingham and are D/deaf or hard of hearing. This includes those who have recently been diagnosed with hearing loss and profoundly Deaf British Sign Language (BSL) users offering deaf friendly advice and support.
We also help family members, friends and carers of D/deaf people or those who are hard of hearing living in Birmingham.
We offer face to face appointments at the Deaf Cultural Centre, at home, at a venue that is suitable for you or online and through our community drop-ins at venues all over Birmingham. Please see below for details.
Working in partnership with Focus Birmingham, we also provide support to those who are sight/severely sight impaired. Please visit the Focus Birmingham website to find out more or get in touch with us and we will make a referral for you.
This service provides
- Information, advice and guidance on benefits including applications for bus passes, Blue Badges or Personal Independence Payment (PIP).
- Referrals to specialist services including Occupational Therapy.
- Emotional support for those recently diagnosed with hearing loss.
- Support with housing related issues. For example, registering for housing or bidding for properties and organising housing repairs.
- Access to workshops on health and wellbeing, managing finances/debt or learning digital skills.
- Free training sessions focused on living with hearing loss, Deaf Awareness or accessibility in the workplace. These sessions can be delivered in person or remotely.
- Self-help factsheets, videos and leaflets.
Drop-in support
We run drop-in Information, Advice and Guidance sessions at the Deaf Cultural Centre once every week and at various venues across Birmingham including Hall Green and Kingstanding. No appointment is needed. Please check our events page or see the ‘Upcoming events’ section below to find the next available drop in near you.
Upcoming events and groups
Further information
BID Services delivers two services on behalf of Birmingham City Council through which we are able to support you. You are able to access both services through the contact details above and we will identify which service best suits your needs.
The two services we offer are Birmingham Sensory Services (BSS) and Birmingham Advice & Support Service (BASS).
BSS is managed by BID Services and delivered in partnership with Focus Birmingham who deliver support to those with sight/severe sight impairments.
BASS is managed by BID Services on behalf of Birmingham City Council and is delivered in partnership with Focus Birmingham and Disability Resource Centre (DRC). BASS supports Birmingham citizens who are living with hearing loss, sight loss or a physical disability.
Contact us
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Birmingham
- Opening hours
- Monday – Thursday, 9am – 5pm. Friday, 9am – 4:30pm.
- Phone
- 0121 387 5353
Mobile 07872 403785
Text/video call 07783 809815 - bass@bid.org.uk
- Address
-
Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ.
Want to volunteer with us?
Our volunteers are invaluable and make a huge difference to our work. Whatever your skills, experience and interests, we probably have a volunteering opportunity that will suit you.
