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Solihull

  • Icon for Blind service type Blind
  • Icon for D/deaf service type D/deaf
  • Icon for Deafblind service type Deafblind
  • Icon for Hard of hearing service type Hard of hearing
  • Icon for Sight loss service type Sight loss
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Solihull Sensory Services

We deliver a range of specialist support to people living in Solihull who are deaf, hard of hearing, blind, visually impaired or have a dual sensory loss. We also provide support to families, carers, professionals and other organisations, working together to improve the lives of Solihull residents and helping them to remain independent. The service supports people aged 18 and over and young people transitioning from children’s services.

Our Services

Social Work
We provide professional social work services to d/Deaf and hard of hearing adults and young people over the age of 17 who are in transition. This includes person centred assessments, support planning, reviews and signposting to other services.

Assistive Equipment
For d/Deaf and hard of hearing people, our Technical Officer can undertake assessments to help people access equipment for use in the home. For those with mobility issues, assessments can be carried out within the home.

Rehabilitation
We support clients with sight loss to live as independently as possible through specialist rehabilitation support. This can include mobility and orientation training and daily living skills.

Information, Advice and Guidance Service
We can offer information, advice and guidance covering a range of topics from benefits to housing. This is delivered through our drop ins, no appointment is needed to attend these, and at pre-booked appointments.

Drop-in only, no appointment needed
Solihull Library, Homer Road, Solihull, B91 3RG

When? Monday, Tuesday, Wednesday and Friday from 10am until 2pm.

By appointment only
Please book an appointment first, you can do this by contacting us.

Chelmsley Wood Library, 10 West Mall, Chelmsley Shopping Centre, Birmingham, B37 5TN

When? Thursday by appointment only.


We are working as part of Solihull First, a broad partnership of voluntary and community organisations working together with people who use their services. The new approach will promote self care and independence, making it easier for people to find information and advice, as well as providing specialist support for those who need it. This service is delivered on behalf of Solihull Metropolitan Borough Council.

Upcoming events and groups in Solihull

Testimonials

Paul arranged to visit my father following his discharge from hospital with myself (his daughter) present at the house. My father has poor hearing/vision/mobility issues. Paul was very friendly and informative and spent time arranging referrals and providing useful telephone numbers. He also listened to my father’s worries and put him at ease. I think more people need to know about this excellent service. Thanks for your help.

Gary visited my friend at his home yesterday morning. Simon has recently been registered blind and was struggling to adapt on both a practical and emotional level. Gary’s visit has made such a positive difference to Simon’s outlook and his ability to cope. Gary was respectful, friendly, knowledgeable and put my friend at ease. He answered questions fully, signposted Simon to further support and provided him with some aids that morning which he is using and is finding helpful. The work you do is commendable and is very much appreciated. Simon would have no hesitation in recommending BID Services to anybody else in a similar situation. Keep up the good work!

Some of our wonderful staff

White woman with short grey hair against a dark blue background.

Leigh

White man with glasses and a beard against a light green background.

Paul

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Solihull

Opening hours
Monday – Thursday, 9am – 5pm. Friday, 9am – 4:30pm
Phone
0121 387 5359
Please leave a message and we will get back to you as soon as we can.
Address

Solihull Sensory Services c/o Deaf Cultural Centre, Ladywood Road, Birmingham, B16 8SZ.

Want to volunteer with us?

Our volunteers are invaluable and make a huge difference to our work. Whatever your skills, experience and interests, we probably have a volunteering opportunity that will suit you.

A boy with a hearing aid is sitting at the table playing a game, carefully removing bricks from a stack. A member of staff/volunteer is smiling as she watches.