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Christmas & New Year Opening Hours 2024

Please check below for local service opening hours over Christmas and the New Year.

All services

Please note that all services reopen as normal on Thursday 2nd January 2025.


Birmingham

The Deaf Cultural Centre will be closed from Wednesday 25th December and reopen on Thursday 2nd January 2025 but some of our services will be operating remotely.

Community group – Last session on Friday 20th December, re-open on Friday 3rd January.

Youth group – Last session Wednesday 18th December, re-open on Wednesday 8th January. *Winter youth activities on Monday 30th December, Thursday 2nd January and Friday 3rd January.*

Employment

  • Job Club:
    Monday 23rd December – running as usual
    Monday 30th December – CANCELLED
  • Driving Theory:
    Friday 27th December – CANCELLED
    Friday 3rd January – CANCELLED

Employment Service contact information:

  • Visually Impaired and Pan disability clients can contact Denise via phone or text 07702 532401
  • D/deaf/ Hard of hearing clients can contact Jock via FaceTime/video call 07595 086540

Birmingham Advice Support Service (BASS) – remote service only
Friday 27th December – 9am-4:30pm
Monday 30th December – 9am-5pm**
Tuesday 31st December – 9am-5pm*

BASS contact information:

  • Afia Ahmed – 07702 532736
  • Bhavana Jamin – 07783 809815
  • Martin Berridge – 07718 042674 (**not available on 30th December or 31st December)
  • Safina Sajid – 07595 086527 (**not available on 30th December)

To contact the Birmingham teams, please visit their local service page.


Coventry Deaf and Hearing Loss Support Service

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – CLOSED
Monday 30th December – CLOSED
Tuesday 31st December – CLOSED
Wednesday 1st January – CLOSED

To contact the Coventry team, please visit their local service page.


Cumbria Deaf and Hearing Loss Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – 9am-11am
Monday 30th December – open as usual (9am-5pm)
Tuesday 31st December – open as usual (9am-5pm)
Wednesday 1st January – CLOSED

To contact the Cumbria team, please visit their local service page.


Kirklees

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – 9am-4:30pm
Monday 30th December – open as usual (9am-5pm)*
Tuesday 31st December – open as usual (9am-5pm)*
Wednesday 1st January – CLOSED
*Telephone/email contact only

To contact the Kirklees team, please visit their local service page.


Leeds Sensory Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – open as usual (9am-5pm)
Monday 30th December – open as usual (9am-5pm)
Tuesday 31st December – open as usual (9am-5pm)
Wednesday 1st January – CLOSED

To contact the Leeds team, please visit their local service page.


Lincolnshire Sensory Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – remote only (9am-5pm)
Monday 30th December – open as usual (9am-5pm)
Tuesday 31st December – open as usual (9am-5pm)
Wednesday 1st January – CLOSED

To contact the Lincolnshire team, please visit their local service page.

Lincolnshire Care Plus – Emergency calls to Jorja 07715 868621

Lincolnshire Chance to Meet – Emergency calls to Jorja 07715 868621


Milton Keynes Sensory Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – 9am – 11am
Monday 30th December – open as usual (9am-5pm)*
Tuesday 31st December – open as usual (9am-5pm)*
Wednesday 1st January – CLOSED
*Telephone/email contact only

To contact the Milton Keynes team, please visit their local service page.


Northumberland Sensory Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – CLOSED
Monday 30th December – CLOSED
Tuesday 31st December – open as usual (9am-5pm)
Wednesday 1st January – CLOSED

To contact the Northumberland team, please visit their local service page.


Solihull Sensory Services

Tuesday 24th December – 9am-2pm
Wednesday 25th December – CLOSED
Thursday 26th December – CLOSED
Friday 27th December – remote only (9am-4:30pm)*
Monday 30th December – remote only (9am-5pm)
Tuesday 31st December – remote only (9am-5pm)
Wednesday 1st January – CLOSED

*For D/deaf or Hard of Hearing needing advice, please text 07718 042675.

To make a referral to yourself or a person with a visual impairment, please phone 0121 387 5310. You will be diverted to our on-call Duty Officer.

To contact the Solihull team, please visit their local service page.

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